Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Returns & Issues
Can I return or exchange my order if I picked the wrong size or color?
Because every item is made to order, we’re not able to accept returns or exchanges for size or color mistakes. But don’t worry — we’ll give you a one-time discount so you can place a replacement order.
What if my order arrives damaged or misprinted?
If your order shows up damaged, misprinted, or with any other production issue, you don’t need to send it back. Just reach out within 15 days and we’ll take care of it.
How do I report an issue with my order?
Simply email us at inquiries@snwbrd.co with your order number and a quick photo of the issue. We’ll review it and get back to you with a solution.
Shipping
How will my order be shipped?
We ship orders using USPS, UPS, DHL, OnTrac, or Asendia, depending on your location and the best available option.
How long does it take to process my order?
Every item is made to order. Please allow 1–2 business days for production before your order ships out.
How long does shipping take?
Once shipped, delivery usually takes 2–5 business days, depending on your shipping address.
Will I get tracking information?
Yes! As soon as your order ships, you’ll receive a tracking link by email so you can follow your package.